Shipping Policy
Order Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Charges
- Free Delivery for eligible locations.
- Standard Shipping: ₹99
- Express Shipping: ₹149
Shipping charges are automatically calculated at checkout based on your delivery location and the shipping method you select.
Delivery Time
Estimated delivery timeline:
- Standard Delivery: 4–7 business days
- Express Delivery: 2–4 business days
(Delivery time may vary due to courier delays, holidays, or high-volume periods.)
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp. You can track your package in real time.
Cash on Delivery (COD)
- COD available for select pin codes.
- Additional ₹50 COD fee may apply.
Please ensure your mobile number is reachable for delivery calls or OTP verification.
Address & Delivery Issues
Please provide a complete and accurate address during checkout.
We are not responsible for failed deliveries caused by:
- Incorrect or incomplete address
- Customer unavailability
- Courier delays
If a package is returned due to these reasons, re-shipping charges must be paid by the customer.
Damaged or Missing Items
If your package arrives damaged or with missing items, please contact us within 24 hours of delivery with:
- Order ID
- Unboxing video
- Clear photos of the packaging and product
We’ll assist you with a replacement or resolution.